Service logic revisited: who creates value? And who co‐creates?

Keywords

Service-dominant logic, Value proposition, Marketing, Value (mathematics), Service (business)

References

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Cited by

• Consumer Participation in Co-creation: An Enlightening Model of Causes and Effects Based on Ethical Values and Transcendent MotivesEdgar E. Feige — 2016
• The evolution of networks and interaction in the co-creation of value : a case study of the development of a city museumAnne Marie Doherty, Gbolahan Faleye — 2012
• Exploring value co-creation within networks : actor-to-actor service provision within a public transport service systemMatthew Alexander, Elina Jaakkola — 2011
• Co-Creation in Complex Supply Chains: The Benefits of a Value Driven Design ApproachMarco Bertoni, Hakki Eres, Jim Scanlan — 2014
• Elements of internal marketing as predictors of employee satisfactionSarah May Lubbe — 2013
• Exploring Business Interaction in Service NetworksRoberta Sebastiani, Daniela Corsaro, Francesca Montagnini — 2010
• Health Services Marketing in a Cross-Cultural Environment: Elekta in Hong KongStefan Gutehall — 2013
• Service Innovation in Hotel Industry : Case Study of InfoQuestHong Xing — 2009
• Profitable Customer Management: A Study in Retail BankingAndreas Persson — 2011
• Customer Interaction Center as a Method for Achieving Customer Relationship Excellence : A Case Study at Carl Zeiss de MexicoP. Martynenko, Ilya Sytykh — 2012
• Activityscape Mapping: Consumer Activity Systems as Service ContextSvenska Handelshögskolan — 2009
• Hur marknadsorienterar sig kommersiella fastighetsföretagSara Olsson, Matilda Freij — 2013
• A Road Map for Future Research on Industrial Product-Service Systems (IPS2): A Systematic ReviewStefan Cedergren, Sofi Elfving, Joakim Eriksson — 2013
• Value creation in public transit servicesMikael Johnson, Heiko Gebauer, Bo Enquist — 2010
• Designing Small Business: A User-Centered Study of Needs, Resources, and ToolsLynelle Marie Grimes — 2012
• Patient Involvement : A Service PerspectiveHannah Snyder — 2014
• The EEE encounter model: Applying the service dominant logic to B2B e-marketplacesMari Anjeli Lubrica, Muriati Mukhtar, Salha Abdullah — 2011
• Customer's Potential Value: The Role of LearningHanna Komulainen, Tuija Mainela, Jaana Tähtinen — 2013
• Formative Evaluation of Business Model Representations - the Service Business Model CanvasAndreas Zolnowski, Tilo Böhmann — 2014
• Accessing Value-in-Use Information by Integrating Social Platforms into Service OfferingsVille Eloranta, Juho-Ville Matveinen — 2014

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