A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems

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Summary

It is argued that organizations need aggressive tactics to encourage users to expand their use of installed IT-enabled work systems and offered a comprehensive research model aimed both at coalescing existing research on post-adoptive IT use behaviors and at directing future research on those factors that influence users to exploit and extend the functionality built into IT applications.

Type
article
Published
2005-09-01
Cited by
1,540
References
134

Keywords

Conceptualization, Variety (cybernetics), Exploit, Knowledge management, Work (physics)

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