A study about e-loyalty using the Bagozzi framework
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- Type
- article
- Published
- 2013-01-01
- Cited by
- 6
- References
- 79
- Access
- Open access
- OpenAlex
- https://openalex.org/W62127122
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:166533442
Keywords
Loyalty, Psychology, Social psychology, Customer satisfaction, Loyalty business model
References
- Focus Groups: A Practical Guide for Applied Research
- Handbook of longitudinal research : design, measurement, and analysis
- Online service quality dimensions and their relationships with satisfaction: A content analysis of customer reviews of securities brokerage services
- Introductory statistics for business and economics
- E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
- Introductory statistics for business and economics
- Marketing Research: an applied approach: 3rd European Edition
- The Content Analysis Guidebook
- Placing Trust at the Center of Your Internet Strategy
- Trust and TAM in Online Shopping: An Integrated Model
- Physical Distribution Service Quality In Internet Retailing: Service Pricing, Transaction Attributes, and Firm Attributes
- Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces
- Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
- Whence Consumer Loyalty?
- Customer satisfaction and loyalty in online and offline environments
- Customer perceptions of e‐service quality in online shopping
- Customer loyalty in e-commerce: an exploration of its antecedents and consequences
- Consumer Trust in an Internet Store: A Cross-Cultural Validation
- Effect of Manufacturer Reputation, Retailer Reputation, and Product Warranty on Consumer Judgments of Product Quality: A Cue Diagnosticity Framework
- Online brand attributes and online corporate brand images
Cited by
- WEBSITE USABILITY, SATISFACTION, LOYALTY, SECURITY PERCEPTION, TRUST AND WORD OF MOUTH IN E-COMMERCE BUSINESS
- Features Preference using Conjoint Analysis Method for E-marketplace Social Care System
- Online brand community strategy in achieving e-loyalty in the Indonesian e-commerce industry
- The Consumer Behavior Confluence to An Intention to Use of E-marketplace Social Care System
- The Role Of E-Satisfaction In Mediating The Effect Of E-Servqual And E-Trust On E-Loyalty On BRI M-Banking Application Users
- Impacts of Service Quality, Satisfaction and Trust on the Loyalty of Foreign Patients in Malaysian Medical Tourism
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