Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
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Summary
The proposed model integrates trust and perceived risk, which are incorporated given the implicit uncertainty of the e-commerce environment, and is justified by placing all the variables under the nomological TRA structure and proposing their interrelationships.
- Type
- article
- Published
- 2003-04-01
- Cited by
- 6,249
- References
- 81
- OpenAlex
- https://openalex.org/W1708393801
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:15911186
Keywords
Technology acceptance model, Theory of reasoned action, E-commerce, Database transaction, Computer science
References
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- The Economic Institutions of Capitalism
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
- Risk as a Determinant of Trust
- The antecedents and consequences of trust in online-purchase decisions
- How and When Factual Ad Claims Mislead Consumers: Examining the Deceptive Consequences of Copy × Copy Interactions for Partial Comparative Advertisements
- Consumer Trust in an Internet Store: A Cross-Cultural Validation
- The technology acceptance model and the World Wide Web
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- Development of a new mobile application to predict theme park waiting time
- The Effect of the Internet Banking on Customer Loyalty: A Study among Malaysian Banks
- Trust and information privacy concerns in electronic government
- The Effects of Portal Website Attitude and E-Services on Branding of E-Stores
- A Unified Risk-Benefit Analysis Framework for Investigating Mobile Payment Adoption
- The Intellectual Core Of Electronic Commerce Research From 2006 To 2010
- Effects of Trust Mechanisms on Supply-Chain Performance: A Multi-Agent Simulation Study
- Assessing Internet Source Credibility
- El comercio electrónico en España: un análisis del proceso de compra de las empresas españolas
- The Relative Importance of Trust and Usable Website Design in Building E-Loyalty Intention on Internet Banking
- Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory
- Integrating Mobile Technology Quality Service, Trust and Cultural Factors Into Technology Acceptance of Mobile Learning: A Case of the Jordan Higher Education Institution
- Online Purchase Intention of Fruits: Antecedents in an Integrated Model Based on Technology Acceptance Model and Perceived Risk Theory
- Trusting IT artifacts: How trust affects our use of technology
- The effects of technology on interpersonal fraud
- Extending the Technology Acceptance Model for Adoption of E-Shopping by Consumers in Turkey
- Website Signal Perceptions and Seller Quality Identification
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