Relational Antecedents and Consequence of Key Account Management Performance: A Review, Framework and Research Agenda
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- Type
- article
- Published
- 2014-02-01
- Cited by
- 0
- References
- 92
- OpenAlex
- https://openalex.org/W43213823
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:167047572
Keywords
Key (lock), Order (exchange), Relational view, Knowledge management, Business
References
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- Social Exchange Theory and Research on Business-to-Business Relational Exchange
- Outsourcing: is the social exchange theory still relevant in developing countries?
- The effect of relationship marketing orientation on business performance in a service‐oriented economy
- Diversification, Ricardian rents, and Tobin's q
- The Use of Pledges to Build and Sustain Commitment in
- Value dimensions and relationship postures in dyadic 'Key Relationship Programmes'
- Proactive and reactive: drivers for key account management programmes
- Strategic account management in an emerging economy
- Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type
- Do relationship history and norms matter in overcoming inter-organisational difficulties in the procurement function?
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