Examining the paracrisis online: The effects of message source, response strategies and social vigilantism on public responses

Keywords

Indignation, Counterfactual thinking, Social psychology, Reputation, Scapegoating

References

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Cited by

• Brand crisis management: the use of information for prevention, identification and managementAlexandre Borba Salvador, Ana Akemi Ikeda — 2018
• Effects of emotional visuals and company–cause fit on memory of CSR informationSun Young Lee, Sungwon Chung — 2018
• Did Huawei Fail in the Crisis? : Case studies of Crisis Communication for Chinese Multinational Enterprise on Social MediaJiashu Han — 2018
• Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the PracticeMats Eriksson — 2018
• Social media crisis communication: Enhancing a discourse of renewal through dialogic contentCharmaine Du Plessis — 2018
• Beyond attribution: Building new measures to explain the reputation threat posed by crisisTyler G. Page — 2019
• The Effects of Paracrisis Origin and Response Strategy on Facebook Audience’s Perceived Organisational Reputation and Behavioural IntentionsSophia Viktoria Honisch, Lluís Más Manchón — 2020
• Exploring the effect of a message source and corporate response strategy on publics’ behaviour intentions and perceived corporate reputationAnne Mook — 2018
• Contextual awareness on organizational crises: National context and crisis attributionHui Zhao — 2020
• Branding in the age of social media firestorms: how to create brand value by fighting back onlineJoachim Scholz, Andrew Smith — 2019
• Moral grandstanding in public discourse: Status-seeking motives as a potential explanatory mechanism in predicting conflictJoshua B. Grubbs, Brandon Warmke, Justin Tosi — 2019
• Theorizing expectations as enablers of intangible assets in public relations: Normative, predictive, and destructiveLaura Olkkonen, Vilma Luoma‐aho — 2019
• Modeling and simulation for the impact of EGC strategies on the negative UGC diffusionQi‐Xing Qu, Lin Wang, Li Zhang — 2019
• Message vs Medium - When Crisis and Social Media Collide: Managing Corporate Reputation in the Digital AgeH. Djam — 2019
• Implications of the paracrises on the companies’ stock pricesMarko Selaković, Nikolina Ljepava, Miroslav Mateev — 2019
• Social media crisis communication in racially charged crises: Exploring the effects of social media and image restoration strategiesAmalia Triantafillidou, Prodromos Yannas — 2020
• Before crisis: How near-miss affects organizational trust and industry transference in emerging industriesAmisha Mehta, Lisa Tam, Dominique A. Greer — 2020
• How do strategic leaders engage with social media? A theoretical framework for research and practiceCiarán Heavey, Zeki Şimşek, Christina Kyprianou — 2020
• Paracrisis and Social Media: A Social Network Analysis of Hashtag #uninstallbukalapak on TwitterAcniah Damayanti — 2020
• Fixing the barn door before the horse bolts: Effects of pre-crisis engagement and stealing thunder in crisis communicationSang Yeal Lee, Ji Young Lee — 2020

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