ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
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Summary
Everything you want to know to be successful with and in a ITIL IT Service Management role and environment are introduced.
- Type
- book
- Published
- 2008-01-01
- Cited by
- 6
- References
- 0
- OpenAlex
- https://openalex.org/W2251307100
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:168146232
Keywords
Information Technology Infrastructure Library, IT service management, Financial management for IT services, Knowledge management, Incident management
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- Information Technology Service Performance Management Using COBIT and ITIL Frameworks : A Case Study
- Model Enterprise Architecture for Information Technology Services in Universities
- AutoMonitor-Bench: Evaluating the Reliability of LLM-Based Misbehavior Monitor
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