An Attribution Explanation of the Disproportionate Influence of Unfavorable Information

Keywords

Attribution, Psychology, Library science, Positive economics, Social psychology

References

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Cited by

• Impact of communication on consumers' food choicesHenry Welsh — 2008
• The effect of modality and response strategy on evaluations of credibility and reputationSusan R. Visscher — 2013
• To what extent do undergraduate business degree students find corporate social performance, and its elements, to be attractive in a potential employer?Maurice O'Rourke — 2010
• Rational inattention or rational overreaction? Consumer reactions to health newsMartin Browning, Lars Gårn Hansen, Sinne Smed — 2013
• Online communities as basis of knowledge management: an analysis on participation and commitmentDegli Studi, D. Roma, Tor Vergata — 2009
• Interactions between Service Customers : Managing On-Site, Customer-to-Customer, Interactions for Service AdvantageRichard Nicholls — 2005
• A Taxonomy of Customer Dissatisfaction-Related Coping Tactics Based on Dissatisfaction-Related GoalsAndrew B. Artis — 2004
• The influence of positive and negative eWOM on purchase intentionNisrein Mohammad Ahmad Shabsogh, Mei‐Na Liao, Nina Reynolds — 2012
• Exploring negativity bias in brand beliefs and stated brand switching propensityMaxwell Winchester, Tiffany M. Winchester — 2009
• Health (cholesterol) information and economic effects on the U.S. beef industryBrett Matthew. Holzer — 2005
• The Effect of Menu Nutrition Labels on Consumers' Dietary Decision MakingDiane M Lowe — 2012
• In the Wake of a Merger: Consumer Reactions to Service FailuresMelinda A. McLelland, Ronald E. Goldsmith — 2014
• Social Networks and Restaurant ChoiceTimothy J. Richards, Ashutosh Tiwari, Richards, Timothy J. — 2014
• The Influence of Technology on Internet Brand Loyalty: An Exploratory StudyYah Ting Gwee, Kai-Lung Hui — 2004
• What makes consumers unsatisfied with your products: Review analysis at a fine-grained levelJian Jin, Ping Ji, C.K. Kwong — 2016
• Explaining and predicting the single channel versus multi-channel consumer: the case of an embarrassing productJuan Carlos Londoño — 2013
• The impact of movie reviews vs. word of mouth on post-viewing evaluations of filmsScott Schrage — 2012
• Making Reservations Online: The Impact of Consumer-Written and System-Aggregated User-Generated Content (UGC) in Travel Booking Websites on Consumers’ Behavioral IntentionsSeung‐A Annie Jin, Joe Phua — 2016
• Using machine learning techniques to predict defection of top clientsWouter Buckinx, Bart Baesens, Dirk Van den Poel — 2002
• Word-of-mouth marketing from a global perspectiveSırma, Eda — 2009

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