Stakeholder dialogue for sustainable service

Keywords

Service (business), Stakeholder, Business, Public relations, Environmental planning

References

• From Control to Values-Based Management and AccountabilityPeter Pruzan — 1998
• Making Values WorkSimon Zadek — 1998
• Research in Management Accounting by North Americans in the 1990s.Michael D. Shields — 1997
• En sammanhållen förvaltningJohan Quist — 2007
• Are the strategic stars aligned for your corporate brand?Mary Jo Hatch, Majken Schultz — 2001
• Corporate Social Performance: A Stakeholder ApproachStuart Cooper — 2004
• The roots of sustainabilityJohn R. Enrenfeld — 2005
• Management Control in Services. A Contingency Study of Responsibility Accounting in Highly Interactive ServicesSven Modell — 1998
• Total Responsibility Management: The ManualSandra Waddock, Charles Bodwell, Jennifer S. A. Leigh — 2007
• The quality of qualitative researchClive Seale — 1999
• Reframing Business: When the Map Changes the LandscapeRichard A. Normann — 2001
• Intressentdialoger inom kollektivtrafiken : en probleminventering och diskussion kring behovet av ett stödjande forsknings- och utvecklingsprogram för kollektivtrafikområdetBo Enquist — 2003
• Building corporate accountability : emerging practices in social and ethical accounting, auditing and reportingSimon Zadek, Peter Pruzan, Richard Evans — 1997
• Ethics and sustainability : sustainable development and the moral lifeLisa H. Newton — 2003
• The Chrysalis Economy: How Citizen CEOs and Corporations Can Fuse Values and Value CreationJohn Elkington — 2001
• Managing Responsibility: What Can Be Learned from the Quality Movement?Sandra Waddock, Charles Bodwell — 2004
• Stakeholders: Theory and PracticeAndrew L. Friedman, Samantha Miles — 2006
• Ekonomisk styrning ur ett tjänsteperspektivH. Kullvén — 1994
• Sustainability strategies for industry : the future of corporate practiceJohn Lowe — 1999
• Beyond Objectivism and Relativism: Science, Hermeneutics, and PraxisJohn Llewelyn — 1985

Cited by

• Using contracts to manage services: a study of contracts in public transportCarolina Camén — 2011
• Sustainability Performance Measurement for sustainable organizations: beyond compliance and reportingSamuel Petros Sebhatu — 2008
• How to describe, define and work with sustainable development and how it relates to quality management : a study of Swedish UniversitiesMikael Johnson, Raine Isaksson — 2010
• Corporate social responsibility for sustainable service dominant logicSamuel Petros Sebhatu — 2010
• Sustainable performance of industrial assets: the role of PAS 55-1&2 and human factorsR. M. Chandima Ratnayake — 2013
• Innovative value creation in public transport: learning to structure for capabilitySara Davoudi — 2016
• Sustainability performance measurement : an investigation into corporate best practicesKarun Kumar — 2013
• Faculty of Economic Sciences, Communication and IT CTF - Service Research CenterS. Sebhatu — 2010
• Sustainability Performance Measurement - The Case of Ethiopian AirlinesWube Alemayehu, J. Brocke — 2010

Related papers

• Sustainability: A practitioner's reflectionAlbert F. Appleton — 2006
• Sustainable development: A co-evolutionary viewRichard B. Norgaard — 1988
• Limits to SustainabilityUlric Fayl V. Hentaller, Gilbert Fayl, et al. — 2011
• Sustainable Development: The Need for a New ParadigmG.P. Glasby — 2002
• After development: in defence of sustainabilityMike Hannis — 2017
• On Harnessing Natural Resources for Sustainable DevelopmentSudhanshu Mishra — 2010
• Marching ahead towards water sustainability of Delhi - a public interest litigation by TapasV. K. Jain, Debashis Chakraborty — 2007
• Human Rights Approach to Sustainable DevelopmentRashmi Nagpal — 2014
• After Rio+20: Preparing for Sustainable Retreat?Pavel Nováček — 2013
• The end of sustainabilityFrederik Kaufman — 2009