The relationship between customer satisfaction, brand image and customer loyalty from the perspective of proton’s customers

Keywords

Customer satisfaction, Moderation, Customer delight, Loyalty business model, Service quality

References

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Cited by

• The influences of teaching quality, student satisfaction, school image, and student loyalty on the reputation of self-financed higher education institutions in Hong KongSuk Ching Arison Woo (21292100) — 2015
• Student Satisfaction and School Reputation: The Moderating Role of Student Loyalty and School ImageAnthony Wong, Arison Woo, Canon Tong — 2016
• Quality Service Issues: A Case Study in an Automotive FirmMuhammad Shahar Jusoh, Mohammad Harith Amlus, Mohammad Ismail — 2025

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