Effects of supply chain management practices on customer satisfaction: evidence from pharmaceutical industry of Bangladesh
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Summary
The pharmaceutical industry in Bangladesh is one of the fastest growing sectors, which is on the brink of attaining self-sufficiency in meeting the country's domestic demand, and the factors influencing the various dimensions of supply chain management (SCM) practices are looked into.
- Type
- article
- Published
- 2013-04-01
- Cited by
- 26
- References
- 57
- OpenAlex
- https://openalex.org/W33163415
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:9131906
Keywords
Business, Order (exchange), Supply chain, Multinational corporation, Pharmaceutical industry
References
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- A structural model of supply chain management on firm performance
- The dyadic capabilities concept: examining the processes of key supplier involvement in collaborative product development
- Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance
- The Fifth Discipline: The Art and Practice of the Learning Organization: Book review.
- Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms
- The impact of supply chain relationship dynamics on manufacturing performance
- A conceptual model for quality of service in the supply chain
- Critical success factors in agile supply chain management ‐ An empirical study
- Operations and supply chain management
- The role of the Internet
- Understanding the dynamics of the pharmaceutical market using a social marketing framework
- A systems thinking framework for knowledge management
- Matching corporate culture and business strategy
Cited by
- Supply chain management: a review of implementation risks in the construction industry
- RELEVANT FACTORS FOR IMPROVING THE LOGISTICS PERFORMANCE IN SUPPLY CHAINS
- Strategies for Small and Medium-Sized Enterprises to Engage Third-Party Logistics Providers
- Supply Chain Management Practices, Customer Satisfaction and Customer Loyalty
- The Effect of Soft and Extreme Action in Public Complaint Behavior on Satisfaction with Complaint Handling
- The effects of vulnerability mitigation strategies on supply chain effectiveness: risk culture as moderator
- Addressing supply chain configuration practices: Evidence from italian best performer valve suppliers for the oil & gas industry
- Supply chain quality management practices, complementary firm assets, competitive advantage and firm performance.
- Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh
- The Relationship between Organisational Culture and Humanitarian Supply Chain Collaboration in Long-Term Aid
- The Effect of Supply Chain Management Practices on Company Performance. The case of Technostyle PLC.
- Disruption innovation, electronic supply chain management in improving the competitive advantage and the company performance
- FACTORS INFLUENCING ELECTRONIC PROCUREMENT IMPLEMENTATION BY SMALL AND MEDIUM ENTERPRISES IN KISAUNI SUB-COUNTY MOMBASA COUNTY
- Evaluation of Managerial Skills among Pharmacists in South of Iran Running Title: Managerial Skills among Pharmacists
- International Integration of Pharmaceutical Supply Chains in Vietnam: An Overview of Challenges and Opportunities at Hospitals in Ho Chi Minh City
- Bangladesh Pharmaceutical Industry: A Research on Financial Performance Based Analysis
- The Importance of Supply Chain Management Practices in Increasing Customer Satisfaction and Customer Retention: Evidence from Saudi Arabia
- Design, building and validating a measuring scale for the supply chain management practices of industrial organizations by assessing their efficiency on SCM measures
- Influence of Cardiologists’ Demographic Profile on Overall Satisfaction Towards Marketing Mix Strategies
- Linking Supply Chain Management Practices of Micro, Small, and Medium-Sized Enterprises to Customer Relationship Management Objectives: A Proposed Framework
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