Executing A Customer Relationship Management Programme In An Emerging Market: An Empirical Approach
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- Type
- article
- Published
- 2013-01-01
- Cited by
- 3
- References
- 0
- OpenAlex
- https://openalex.org/W2276221765
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:168090362
Keywords
Business, Marketing, Customer retention, Customer relationship management, Customer profitability
References
No references recorded for this paper.
Cited by
- The Impact of Internal Marketing on Customer Orientation in the Banking Industry
- The mediating roles of personality and job satisfaction on internal marketing and customer orientation in the Nigerian Banking Industry
- THE ROLE OF NONVERBAL COMMUNICATION IN CUSTOMER RELATIONSHIP MANAGEMENT PROCESS: A STUDY ON 5-STAR HOTELS IN TURKEY - MÜŞTERİ İLİŞKİLERİ YÖNETİMİ SÜRECİNDE SÖZSÜZ İLETİŞİMİN ROLÜ: TÜRKİYE'DEKİ 5 YILDIZLI OTELLER ÜZERİNE BİR ÇALIŞMA
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