Empirical Study of Online Auction Seller Switching: The Case of Yahoo vs. Ruten in Taiwan

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Summary

The study suggests that OAPPs should develop strategies and leverage the network effect to avoid customer switching and indicates that value-based factors directly influence perceived value which could suitably explain a seller’s decision to switch from one OAPP to another.

Type
article
Published
2013-01-01
Cited by
1
References
56

Keywords

Leverage (statistics), Business, Value (mathematics), Order (exchange), Affect (linguistics)

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