Looking Inside and Outside the System: Examining the Factors Influencing Distance Learners Satisfaction in Learning Management System

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Summary

The conceptual User Satisfaction Evaluation Model (USEM) employed to measures LMS success seeks to examine the relationship between service quality, system quality, ease of use, perceived usefulness, information quality and students satisfaction, as well as to measure the outcomes of the LMS.

Type
article
Published
2018-04-05
Cited by
38
References
94
Access
Open access

Keywords

Computer science, Learning Management, Quality (philosophy), User satisfaction, Computer user satisfaction

References

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