Reporting Usability Defects: A Systematic Literature Review
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Summary
The results of this systematic literature review show that usability defect reporting processes suffer from a number of limitations, including: mixed data, inconsistency of terms and values of usability defect data, and insufficient attributes to classify usability defects.
- Type
- article
- Published
- 2017-09-01
- Cited by
- 45
- References
- 90
- Access
- Open access
- OpenAlex
- https://openalex.org/W2560037291
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:9872789
Keywords
Usability, Usability engineering, Computer science, Usability inspection, Web usability
References
- Systematic Mapping Studies in Software Engineering
- The usability of open source software: analysis and prospects
- Usability Problem Description and the Evaluator Effect in Usability Testing
- Case study: integrating usability activities in a software development process
- Automated Usability Testing Framework
- Usability bugs in open-source software and online forums
- Challenges and opportunities for software change request repositories: a systematic mapping study
- Special issue: a selection of distinguished papers from the 18th Working Conference on Reverse Engineering 2011
- Proposing a perceived ease of use factors taxonomy for information system use
- Prioritizing usability problems: Data-driven and judgement-driven severity estimates
- A model-based framework for classifying and diagnosing usability problems
- Maintenance support in open source software projects
- A Study of the Evaluator Effect in Usability Testing
- Refining the systematic literature review process—two participant-observer case studies
- The evaluator effect in usability tests
- The Impact of Usability Reports and User Test Observations on Developers' Understanding of Usability Data: An Exploratory Study
- Testing a Framework for Reliable Classification of Usability Problems
- Finding usability bugs with automated tests
- What do users really care about?: a comparison of usability problems found by users and experts on highly interactive websites
- An empirical study of security problem reports in Linux distributions
Cited by
- Argumentation Models for Usability Problem Analysis in Individual and Collaborative Settings
- A Study on Usability Awareness in Local IT Industry
- Improving reporting of usability defects in open source software projects
- Vision: Improved Development of Mobile eHealth Applications
- Rapid and Efficient Bug Assignment Using ELM for IOT Software
- Preliminary Evaluation of a Guided Usability Defect Report Form
- A survey of usability issues in mobile map-based systems
- Building Usability Knowledge for Health Information Technology: A Usability-Oriented Analysis of Incident Reports
- A METHOD FOR CLASSIFYING USABILITY FINDINGS TO ENHANCE VALIDATION OF NEW HEURISTICS
- ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models
- How Usability Defects Defer from Non-Usability Defects? : A Case Study on Open Source Projects
- Towards Human-centric Model-driven Software Engineering
- Human-centric Software Engineering for Next Generation Cloud- and Edge-based Smart Living Applications
- Barriers and Enablers to the Implementation of Intelligent Guidance Systems for Patients in Chinese Tertiary Transfer Hospitals: Usability Evaluation (Preprint)
- A revised open source usability defect classification taxonomy
- Edge4Real: A Cost-Effective Edge Computing based Human Behaviour Recognition System for Human-Centric Software Engineering
- Everyone everywhere: A distributed and embedded paradigm for usability
- Barriers and Enablers to the Implementation of Intelligent Guidance Systems for Patients in Chinese Tertiary Transfer Hospitals: Usability Evaluation
- Impact of End User Human Aspects on Software Engineering
- Grey Literature in Software Engineering: A Critical Review
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