Mining and summarizing customer reviews

Keywords

Automatic summarization, Product (mathematics), Computer science, Task (project management), Sentiment analysis

References

• Fuzzy Typing for Document ManagementAlison K. Huettner — 2000
• Thumbs Up or Thumbs Down? Semantic Orientation Applied to Unsupervised Classification of ReviewsPeter D. Turney — 2002
• On the Computation of Point of ViewWarren Sack — 1994
• Foundations of Statistical Natural Language ProcessingPaul B. Kantor — 2001
• Fast Algorithms for Mining Association Rules in Large DatabasesRakesh Agrawal, Ramakrishnan Srikant — 1994
• What Might be in a Summary?Karen Spärck Jones — 1993
• Learning Subjective Adjectives from CorporaJanyce Wiebe — 2000
• Mining Opinion Features in Customer ReviewsMinqing Hu, Bing Liu — 2004
• Term Extraction and Automatic IndexingChristian Jacquemin, Didier Bourigault — 2005
• The Balancing Act: Combining Symbolic and Statistical Approaches to LanguageJudith L. Klavans, Philip Resnik — 1996
• Mining product reputations on the WebSatoshi Morinaga, Kenji Yamanishi, Kenji Tateishi — 2002
• Automatic text decomposition using text segments and text themesGerard Salton, Amit Singhal, Chris Buckley — 1996
• Effects of Adjective Orientation and Gradability on Sentence SubjectivityVasileios Hatzivassiloglou, Janyce Wiebe — 2000
• Summarizing text documents: sentence selection and evaluation metricsJade Goldstein, Mark Kantrowitz, Vibhu O. Mittal — 1999
• Recognizing Text Genres With Simple Metrics Using Discriminant AnalysisJussi Karlgren, Douglass R. Cutting — 1994
• Technical terminology: some linguistic properties and an algorithm for identification in textJohn S. Justeson, Slava M. Katz — 1995
• Learning to classify documents according to genreAidan Finn, Nicholas Kushmerick — 2006
• Salience-based Content Characterisafion of Text DocumentsBranimir Boguraev, Christopher Kennedy — 1997
• Constructing literature abstracts by computer: Techniques and prospectsChris D. Paice — 1990
• Combining Low-Level and Summary Representations of Opinions for Multi-Perspective Question AnsweringClaire Cardie, Janyce Wiebe, Theresa Wilson — 2003

Cited by

• Functionality-Based Mobile App Recommendation by Identifying Aspects from User ReviewsXiaoying Xu, Kaushik Dutta, Anindya Datta — 2014
• A literature survey of methods for analysis of subjective languageOscar Täckström — 2009
• A Graph Clustering Approach to Product Attribute ExtractionSantosh Raju, Praneeth M Shishtla, Vasudeva Varma — 2009
• Extracting Aspect-Evaluation and Aspect-Of Relations in Opinion MiningNozomi Kobayashi, Kentaro Inui, Yūji Matsumoto — 2007
• Linked Opinions: Describing Sentiments on the Structured Web of DataAdam Westerski, Carlos Á. Iglesias, Fernando Tapia Rico — 2011
• Improving Blog Polarity Classification via Topic Analysis and Adaptive MethodsFeifan Liu, Dong Wang, Bin Li — 2010
• A Computational Linguistic Approach towards Understanding Wikipedia's Article for Deletion (AfD) DiscussionsWanting Mao — 2014
• Feature-based transfer learning with real-world applicationsJialin Pan — 2010
• Beyond Opinion Mining - How can Automatic Online Opinion Analysis Help in Product Design?Y. Liu — 2010
• Unsupervised and knowledge-poor approaches to sentiment analysisTaras Zagibalov — 2010
• Sentiment Analysis Using Common-Sense and Context InformationD.G. Infield — 2015
• Validating Bayesian truth serum in large-scale online human experimentsKjartan Thor Wikfeldt — 2017
• Discourse-level relations for opinion analysisJanyce Wiebe, Swapna Somasundaran — 2010
• Opinion Mining and Sentiment Analysis: A SurveyMohammad Sadegh Hajmohammadi, Roliana Ibrahim, Zulaiha Ali Othman — 2012
• Classification based approach for Summarizing Opinions in Blog PostsKiran Sarvabhotla, B Kranthi Reddy, Vasudeva Varma — 2009
• Implementation of Resource Discovery Mechanisms on PeerSim: Enabling up to One Million Nodes P2P SimulationAzrul Amri Jamal, The Society of Digital Information and Wireless Communication — 2015
• Toward a Product Search Engine based on User ReviewsPaolo Fosci, Giuseppe Psaila — 2012
• Multi-Document Summarization of Evaluative TextGiuseppe Carenini, Jackie Chi Kit Cheung, Adam Pauls — 2006
• Combining Granularity-based Topic-Dependent and Topic-Independent Evidences for Opinion DetectionMalik Muhammad Saad Missen — 2011
• Impovement of a Label Extraction Method for a Risk Search SystemShigeaki Sakurai, Ryohei Orihara — 2009

Related papers

• On the Applications of the Experience Summarization in Modern Teaching and ResearchXU Guang-hu — 2000
• Multilingual Summarization Evaluation without Human ModelsHoracio Saggion, Juan‐Manuel Torres‐Moreno, Iria da Cunha — 2010
• Experiences with and Reflections on Text Summarization ToolsShuhua Liu — 2009
• Dynamic Summarization: Another Stride Towards SummarizationJin Zhang, Xueqi Cheng, Hongbo Xu — 2007
• Prompting LLMs with content plans to enhance the summarization of scientific articlesAldan Creo, Manuel Lama, Juan C. Vidal — 2023
• InstructPTS: Instruction-Tuning LLMs for Product Title SummarizationBesnik Fetahu, Zhiyu Chen, Oleg Rokhlenko — 2023
• InstructPTS: Instruction-Tuning LLMs for Product Title SummarizationBesnik Fetahu, Zhiyu Chen, Oleg Rokhlenko — 2023
• SENTIMENT ANALYSIS ON ONLINE PRODUCT REVIEWSSayali Pednekar, Komal Patil, Rutweek Sawant — 2017