Trust in Automation
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Summary
A three-layered trust model provides a new lens for conceptualizing the variability of trust in automation and can be applied to help guide future research and develop training interventions and design procedures that encourage appropriate trust.
- Type
- review
- Published
- 2015-05-01
- Cited by
- 2,207
- References
- 156
- OpenAlex
- https://openalex.org/W2143074722
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:5227442
Keywords
Automation, Situational ethics, Trustworthiness, Computer science, Variety (cybernetics)
References
- A model for types and levels of human interaction with automation
- Human Performance Consequences of Automated Decision Aids in States of Sleep Loss
- Cognitive Neuroscience in Information Systems Research
- Mental Models, Trust, and Reliance: Exploring the Effect of Human Perceptions on Automation Use
- Developing Human-Machine Interfaces to Support Appropriate Trust and Reliance on Automated Combat Identification Systems (Developpement d'Interfaces Homme-Machine Pour Appuyer la Confiance dans les Systemes Automatises d'Identification au Combat)
- Task Load and Automation Use in an Uncertain Environment
- Are There Neural Gender Differences in Online Trust? An fMRI Study on the Perceived Trustworthiness of eBay Offers
- Trust and TAM in Online Shopping: An Integrated Model
- The effect of system aesthetics on trust, cooperation, satisfaction and annoyance in an imperfect automated system
- Semi-automated CCTV surveillance: the effects of system confidence, system accuracy and task complexity on operator vigilance, reliance and workload.
- Accounting for the human in cyberspace: Effects of mood on trust in automation
- Deciding when to trust automation in a policy-based city management game: policity
- The impact of cognitive feedback on judgment performance and trust with decision aids
- Implicit Trustworthiness Decisions: Automatic Coding of Face Properties in the Human Amygdala
- Affective Processes in Human–Automation Interactions
- The influence of agent reliability on trust in human-agent collaboration
- Making adaptive cruise control (ACC) limits visible
- The Influence of Feedback on Automation Use, Misuse, and Disuse
- Adaptive Aiding of Human-Robot Teaming
- The effect of distractor modality and processing code on human-automation interaction
Cited by
- Managing Autonomy by Hierarchically Managing Information: Autonomy and Information at the Right Time and the Right Place
- Representing Autonomous Systems’ Self-Confidence through Competency Boundaries
- Modeling real-time human-automation collaborative scheduling of unmanned vehicles
- Navigating a social world with robot partners: A quantitative cartography of the Uncanny Valley.
- Adaptive driver information
- Human Supervisory Control of Robotic Teams: Integrating Cognitive Modeling with Engineering Design
- Evaluating Trust and Safety in HRI : Practical Issues and Ethical Challenges
- The Role of Environmental Predictability and Costs in Relying on Automation
- Understanding Trust in IT Artifacts – A New Conceptual Approach
- Generation of human computational models with knowledge engineering
- A framework for explaining reliance on decision aids
- A function-to-task process model for adaptive automation system design
- Human–Agent Teaming for Multirobot Control: A Review of Human Factors Issues
- Understanding human management of automation errors
- The Seven Deadly Myths of "Autonomous Systems"
- Would You Trust a (Faulty) Robot? Effects of Error, Task Type and Personality on Human-Robot Cooperation and Trust
- A conceptual model of HRIS‐Trust: an understanding of suppliers'/customers' relationship
- A field study of human-agent interaction for electricity tariff switching
- Treacherous Allies: Foreign Language Grammar Checkers
- A Survey on Trust Modeling
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