A proposed model of e-trust for electronic banking
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Summary
A conceptual model of trust in e-banking is proposed with two main antecedents that influence customer’s trust: perceived security and perceived privacy.
- Type
- article
- Published
- 2003-11-01
- Cited by
- 315
- References
- 82
- OpenAlex
- https://openalex.org/W2074261400
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:154731883
Keywords
Business, Competence (human resources), Trustworthiness, Database transaction, Risk perception
References
- Familiarity, Confidence, Trust: Problems and Alternatives
- The Development of Trust and Mistrust in Mixed-Motive Games
- Customer Loyalty in E-Commerce
- Informationsökonomisch begründete Typologisierung von Kaufprozessen
- Consumer trust in an Internet store
- Electronic Commerce: Technical, Business, and Legal Issues
- Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices
- The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption
- The Analytics of Uncertainty and Information- An Expository Survey
- Electronic Commerce: A Manager's Guide
- The Litigious Society
- Information Privacy: Measuring Individuals' Concerns About Organizational Practices
- E-commerce: the role of familiarity and trust
- Reviewing Privacy In an Information Society
- Beyond Lessig's Code for Internet Privacy: Cyberspace Filters, Privacy Control and Fair Information Practices
- Trust as a commodity
- Trust in relationships: A model of development and decline.
- Beyond Concern: Understanding Net Users' Attitudes About Online Privacy
- Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory
- Risk as a Determinant of Trust
Cited by
- Contagion Aspects of Implementing E-commerce: A Case Study of B2C
- Factors influencing citizen's adoption of e-Government services in Saudi Arabia
- Consumer Risk: The Importance of Privacy and Security while Connected to Wi-Fi Hotspots: Does Location Matter?
- Influential factors in the trust relationships existing between financial analysts and corporate managers in Iran
- Cellphone banking adoption and its impact on the transactional behaviour of low income consumers
- The Role of Trust in the Process of Building a Service Brand
- Enhanced technology acceptance model to explain and predict learners' behavioural intentions in learning management systems
- Impact of cyber fraud and trust of e-commerce system on purchasing intentions: analysing planned behaviour in Indonesian business
- A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
- La banca por Internet en España: aplicación del Índice de Evaluación Web (IEW)
- Toward an Understanding of the Mediating Role of "Trust" in Mobile Banking Service: An Empirical Test of Indonesia Case
- Ökad digitalisering inom bankvärlden : En studie om kundlojalitet
- Determinants of Trust in E-Government Adoption: A Case Study of Pakistan
- FACTORS DETERMINING CUSTOMERS’ ADOPTION OF INTERNET BANKING : A Quantitative Study of Swedish Customers
- Framework for the adoption of online banking
- Is an App Better than an Email? Developing Trust in a Mobile Financial Advisory Service - Design and Evaluation of a Prototype
- Internet banking acceptance in the context of developing countries
- Resource fit in digital transformation
- Online, set, go - Design and empirical test of an IT-based physical activity intervention
- PENGARUH TRUST DAN PERCEIVED OF RISK TERHADAP NIAT UNTUK BERTRANSAKSI MENGGUNAKAN E-COMMERCE
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