The Concept of Access: Definition and Relationship to Consumer Satisfaction

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Summary

Results provide strong support for the view that differentiation does exist among the five areas and that the measures do relate to the phenomena with which they are identified.

Type
article
Published
1981-02-01
Cited by
3,460
References
24

Keywords

Accommodation, Set (abstract data type), Health care, Discriminant validity, Data access

References

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