Work-centered support systems: a human-centered approach to intelligent system design

Keywords

Computer science, Affordance, Human–computer interaction, Surprise, User-centered design

References

• Advances in Human Performance and Cognitive Engineering ResearchEduardo Salas — 2002
• Preparing for the Unexpected: Making Remote Autonomous Agents Capable of Interdependent TeamworkJane T. Malin — 2000
• Work Centered Support System Design: Using Frames to Reduce Work ComplexityRobert G. Eggleston, Randall Whitaker — 2002
• Studying Cognitive Systems in Context: Preface to the Special SectionRobert R. Hoffman, David D. Woods — 2000
• Human-Centered Computing: Thinking In and Out of the BoxRobert R. Hoffman, Patrick J. Hayes, Kenneth M. Ford — 2001
• The alarm problem and directed attention in dynamic fault managementDavid D. Woods — 1995
• Human Factors Psychology in the Support of Forecasting: The Design of Advanced Meteorological WorkstationsRobert R. Hoffman — 1991
• A Framework for Work-Centered Product EvaluationRobert G. Eggleston, Emilie M. Roth, Ron Scott — 2003
• Software agentsMichael Genesereth, Steven P. Ketchpel — 1994
• Cognitive Work AnalysisKim J. Vicente — 1999
• Software agentsNicholas R. Jennings, M. Wooldridge — 1996
• Cognitive Engineering : Issues in User-Centered System DesignE. Roth, E. Patterson — 2000
• Cognitive Work Analysis: Toward Safe, Productive, and Healthy Computer-Based WorkKim J. Vicente — 1999
• Human-centered computing: thinking in and out of the boxRobert R. Hoffman, Patrick J. Hayes, Kenneth M. Ford — 2001
• Work Centered Support System Design: Using Frames to Reduce Work ComplexityRobert G. Eggleston, Randall Whitaker — 2002
• 1. How to make automated systems team playersK. Christoffersen, D. Woods — 2002
• Paradigms for Intelligent Interface DesignE. Roth, J. Malin, D. Schreckenghost — 1997
• USING OBSERVATIONAL STUDY AS A TOOL FOR DISCOVERY: UNCOVERING COGNITIVE AND COLLABORATIVE DEMANDS AND ADAPTIVE STRATEGIESE. Roth

Cited by

• Summary Report of Finding of the Decision Science Working Group (DSWG)Jerry L. Dussault, Joseph A. Carozzoni, Janet Miller — 2006
• Choosing Colors for Work-Centered Support Systems for Command and Control Using a Visual Search TaskGina Thomas-Myers, Allen L. Nagy, Samuel R. Kuper — 2004
• Intelligent Adaptive Systems: Literature Research of Design Guidance for Intelligent Adaptive Automation and InterfacesSimon Banbury, Michelle Gauthier, Andrea Scipione — 2007
• How to Improve the Production Process for interactive TV with semi-formal MethodsMatthias Rauterberg, Michel Alders, Reinder Haakma — 2007
• Human-System Interfaces for Space Cognitive AwarenessJohn D. Ianni — 2008
• HCI Design Patterns for C2: A Vision for a DoD Design Reference LibraryTerry Stanard, Jeffrey Wampler, Kendall Conrad — 2006
• Applying Phenomenology and Hermeneutics in IS Design: A Report on Field ExperiencesRandall Whitaker — 2007
• Varieties of user‐centredness: an analysis of four systems development methodsJuhani Iivari, Netta Iivari — 2011
• Supporting cognition and decision making in clinical workPaul Gorman, Joshua E. Richardson, Alissa L. Russ — 2010
• Designing Collaborative Automated Planners for Agile Adaptation to Dynamic ChangeRobert Truxler, Emilie M. Roth, Ronald F. Scott — 2012
• The Practitioner's Cycles, Part 2: Solving Envisioned World ProblemsRobert R. Hoffman, Steven V. Deal, Scott S. Potter — 2010
• Capturing the Context of Use to Inform System DesignShelley Evenson, Michael Müller, Emilie M. Roth — 2008
• Techniques for Effective Collaborative Automation for Air Mission ReplanningRonald F. Scott, Emilie M. Roth, Robert Truxler — 2009
• Defining the methodological challenges and opportunities for an effective science of sociotechnical systems and safetyPatrick Waterson, Michelle M. Robertson, Nancy J. Cooke — 2015
• The Impact of Meta-Information on Decision-Making in Intelligence OperationsJonathan Pfautz, Adam Fouse, Ted Fichtl — 2005
• Specification for Visual Requirements of Work-Centered Software SystemsJudith Knapp, Vincent A. Schmidt, Soon M. Chung — 2006
• A Method for Eliciting, Preserving, and Sharing the Knowledge of ForecastersRobert R. Hoffman, John W. Coffey, Kenneth M. Ford — 2006
• Designing collaborative automated planners for dynamically changing environments: Supporting agile adaption to changing prioritiesRob Truxler, Emilie M. Roth, Ronald F. Scott — 2012
• Evolvable work-centred support systems for command and control: creating systems users can adapt to meet changing demandsEmilie M. Roth, Ronald F. Scott, Stanley Deutsch — 2006
• Work-Centered Design and Evaluation of a C2 Visualization AidEmilie M. Roth, Mona Stilson, Ronald F. Scott — 2006

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