Achieving Success in Information Systems Outsourcing
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Summary
A critical key to success in outsourcing arrangements lies in having tight contracts, even when the outsourcing vendor is viewed as a strategic partner or the IS function is considered to be core.
- Type
- article
- Published
- 1997-01-01
- Cited by
- 473
- References
- 21
- OpenAlex
- https://openalex.org/W2020467863
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:154269284
Keywords
Outsourcing, Vendor, Business, Negotiation, Knowledge process outsourcing
References
- How to Manage an IT Outsourcing Alliance
- An evaluation of the impact of corporate strategy and the role of information technology on IS functional outsourcing
- Decisions to Outsource Information Systems Functions: Testing a Strategy‐Theoretic Discrepancy Model
- A descriptive study on the outsourcing of information systems functions
- Corporate systems management: an overview and research perspective
- The Experimenting Organization: Using The Results of Behavioral Science Research
- How Continental Bank outsourced its "crown jewels.".
- Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect
- STRATEGIC OUTSOURCING DECISIONS
Cited by
- Information Technology Outsourcing Success: A Model of Dynamic, Operational, and Learning Capabilities
- Flexibility Maneuvers in Outsourcing: An Empirical Assessment
- It Outsourcing At The Stage Of Psychological Contract: Governance-In-Practice And Governance-In-Contract
- Improving Understanding of the Competencies Required of Business Process Outsourcing (BPO) Suppliers: The Case of Customer Management Services in Australia
- IT Outsourcing Relationship Quality Dimensions and Drivers: Empirical Evidence from the Financial Industry
- Influential Factors in IT Sourcing Decisions of Norwegian Public Sector: An Exploratory Study
- Success factors of selective information technology outsourcing in enterprise resource planning projects in Israel
- The Outsourcing of Transport Services at DHL supply chain Kenya Ltd
- Effektives Steuern von IT-Outsourcingdienstleistern
- eSourcing Capability Model for Client Organizations (eSCM-CL) Annotated Bibliography
- Recommendations for IT procurement of non-commodity outsourcing : a conceptual framework
- Partnership Quality in IT Outsourcing - A mixed methods review of its measurement
- Delivering Business Critical Information Systems As A Service: A Taxonomy Of Application Service Providers
- Outsourcing Tools for IT
- How Much Do Managers Look beyond Cost When Making Outsourcing Decisions? A Best-Worst Scaling Examination of Outsourcing Decision-Making
- A Decision Making Framework for Information Technology Enabled Business Process Outsourcing
- Performance Measurement in Public Organisations : the Theory and the Practice of the Health Care Sector
- Building an HR architecture: a case study in the healthcare sector in the East of the Netherlands
- An investigation of knowledge transfer in information systems (IS) outsourcing
- Outsourcing Alignment with Business Strategy and Firm Performance
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