The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment

Keywords

Risk perception, Product (mathematics), Value (mathematics), Quality (philosophy), Service quality

References

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• Comparative fit indexes in structural models.Peter M. Bentler — 1990
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Cited by

• A Unified Risk-Benefit Analysis Framework for Investigating Mobile Payment AdoptionLiu Yong, Yongqing Yang, Hongxiu Li — 2012
• Omni-channel retailing : is it “Order online pick-up in store” service viable in the Portuguese grocery industry?Rosa, Martinho Iglésias — 2012
• The importance of perceived value in evaluating hotel guest satisfaction: the case of Slovenia.Aleksandra Pisnik, B. Milfelner — 2009
• Perceived performance risk and its influence on Abandoned Cart Syndrome (ACS) - An exploratory studySimon Moore — 2004
• Assessing the State of Customer-Based Brand Equity Among Select Minnesota Historical Society StakeholdersWilliam C. Gartner, Ingrid E. Schneider, Elizabeth Templin — 2013
• Digitale Medien in B2B-Beschaffungsprozessen - eine explorative UntersuchungKlaus Backhaus, Ole Bröker, Philipp Brüne — 2013
• The role of customer value within the service quality, customer satisfaction and behavioural intentions relationships: an empirical examination in the Indonesian higher education sectorRatna Roostika — 2009
• Investigating the Effects of Consumer Experience Tourism on Brand Equity and Market Outcomes: an Application in the Wine IndustryAthina Nella, Evangelos Christou — 2010
• Influential Factors on Purchase Intention Of Video Game ProductsXiao-Tong Zhang, Kun Shan — 2013
• Repurchase in a performing arts context: The perspective of valueMargee Hume, Gillian Sullivan Mort, Hume Winzar — 2004
• Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical InvestigationIzak Benbasat, Ronald T. Cenfetelli, Chee‐Wee Tan — 2007
• The purchase of foreign products: the role of firm’s country-of-origin reputation, consumer ethnocentrism, animosity and trustNadia Jiménez, Sonia San Martín Gutiérrez — 2007
• Effect of restaurant image on customer satisfaction and repatronage intention towards fast food restaurants: The moderating role of brand choiceChung-ying Wong — 2013
• STRUCTURAL RELATIONSHIPS BETWEEN PERCEIVED RISK AND CONSUMERS UNWILLINGNESS TO BUY HOME APPLIANCES ONLINE WITH MODERATION OF ONLINE CONSUMER REVIEWSSyarafina Ibrahim, Norazah Mohd Sukı, Amran Harun — 2014
• The Value Perspective to Adopt Mobile BankingJamil Bojei, Laila Alsheikh — 2013
• A Customer-Value Framework for Analyzing Airline ServicesTina Boetsch, Thomas Bieger, Andreas Wittmer — 2011
• E-Customer values in Vietnamese apparel industry : A study from customers' perceptionLong Vu, N. Phan, H. Truong — 2011
• Indian consumers' patronage intention toward shopping malls: Application of an experience economy perspectiveAmrut Sadachar — 2014
• The impact of employees' customer orientation and service orientation behaviours on customers' service evaluationChanaka Jayawardhena, Andrew M. Farrell, Ankit Sharma — 2008
• Individual behavior towards mobile services acceptance in the airline sector: A survey in Saudi ArabiaMohammed Abdu Algethmi, Rebecca De Coster — 2013

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