Interpersonal Communication and Personal Influence on the Internet: A Framework for Examining Online Word-of-Mouth
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Summary
A preliminary investigation into interpersonal communication and personal influence on the Internet addresses the potential need to reformulate current thinking about what comprises interpersonal communication to address its specific use in an interactive electronic environment.
- Type
- article
- Published
- 2002-11-20
- Cited by
- 194
- References
- 33
- OpenAlex
- https://openalex.org/W1963549000
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:154044523
Keywords
Interpersonal communication, Word of mouth, Typology, The Internet, Psychology
References
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- Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective
- Social Ties and Word-of-Mouth Referral Behavior
- External Search Effort: An Investigation across Several Product Categories
- Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study
- An Examination of the Nature of Trust in Buyer–Seller Relationships:
- Innovative behavior and communication
- A Test of Services Marketing Theory: Consumer Information Acquisition Activities
- Factors affecting trust in market research relationships.
- Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective
- Word-of-mouth effects on short-term and long-term product judgments
- Choice Strategy in a Difficult Task Environment
- Attitudes and Attitude Change
- Opinion leaders, adopters, and communicative adopters: A role analysis
- The Commitment-Trust Theory of Relationship Marketing
- The persuasive effects of delaying identification of high‐and low‐credibility communicators: A meta‐analytic review
- Predicting Buyers' Selection of Interpersonal Sources: the Role of Strong Ties and Weak Ties
- The market maven: A diffuser of marketplace information.
- The Missing Link: Surrogate Consumers in the Marketing Chain
- Role of Product-Related Conversations in the Diffusion of a New Product
Cited by
- Factors influencing consumer perceptions towards online purchase intention: A study in Kota Kinabalu, Sabah
- Secondary Crisis Communication on Social Media: the Role of Corporate response and Social Influence in Product-harm Crisis
- The Role of Parasocial Interaction and Social Media Participation in the Two-Step Flow of Communication
- The State of Electronic Word-Of-Mouth Research: A Literature Analysis
- How Online Social Interactions Affect Consumers' impulse Purchase on Group Shopping Websites?
- User-generated advertising: the effects of consumer-created brand videos and self-construal on brand attitudes
- A Study of E-Trust in Online Auctions
- Connected Marketing: The Viral, Buzz And Word Of Mouth Revolution
- A Comparison of User Perceptions and Frequency of Use of Social Media to Use of Social Media
- Greening the competitive advantage: antecedents and consequences of green brand equity
- The impact of electronic word of mouth on a tourism destination choice: Testing the theory of planned behavior (TBP)
- Virality and Susceptibility in Information Diffusions
- How WOM marketing contributes to new product adoption
- The effect of electronic word of mouth on brand image and purchase intention
- eWOM persuasiveness: do eWOM platforms and product type matter?
- Viral buzz on social network sites about physical activity : fad or fabulous?
- The Effect of Electronic Word-of-Mouth Platforms on Perceived Credibility, Brand Attitude and Purchase Intention: A Study of Chinese Young Consumers
- When Madison Avenue turns into Main Street: Consumer generated advertising as a marketing tool and its effects on online word of mouth
- Understanding the Relationship between Individualism and Word of Mouth: A Self‐Enhancement Explanation
- Credibility in the blogosphere: A study of measurement and influence of wine blogs as an information source
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