Rethinking end-user training strategy: applying a hierarchical knowledge-level model

Keywords

Workflow, Computer science, Conceptualization, Hierarchy, Workforce

References

• An Expert System Prototype for Performance Appraisal of Managerial CommunicationJ. Steven Moore — 1991
• End User Computing Success Factors: Further Evidence from a Developing NationAbdulla H. Abdul-Gader — 1992

Cited by

• Examining the Effect of Different Measurements of Learning Success in Technology-mediated Learning ResearchAndreas Janson, Matthias Söllner, Philipp Bitzer — 2014
• Team Level Antecedents of Individual Usage of a New TechnologyStefano Basaglia, Leonardo Caporarello, Massimo Magni — 2008
• Enhanced Use of IT: A New Perspective on Post-AdoptionFatou Bagayogo, Liette Lapointe, Geneviève Bassellier — 2014
• Structuring and modeling knowledge in the context of enterprise systemsTack Wai Chan — 2003
• Impacts of IT Acceptance and Resistance Behaviors: A Novel FrameworkFatou Bagayogo, Anne-Françoise Beaudry, Liette Lapointe — 2013
• A study of the influences of computer interfaces and training approaches on end user training outcomesRaj Gururajan — 2002
• Assessing ERP Learning (Management, Business Process, and Skills) and AttitudesTimothy Paul Cronan, David Douglas — 2013
• Information Systems and Information TechnologyHeikki Topi, Allen B. Tucker — 2011
• Deskilling, up-skilling or reskilling? The effects of automation in information systems contextEdgardo Bravo — 2015
• Toward an Integrative Understanding of Information Technology Training Research across Information Systems and Human-Computer Interaction: A Comprehensive ReviewRadhika Santhanam, Mun Yong Yi, Sharath Sasidharan — 2013
• A Longitudinal Field Study of Training Practices in a Collaborative Application EnvironmentDavid Kang, Radhika Santhanam — 2003
• Integrating the SAP Software into the Manufacturing Engineering CurriculumLin Qian — 2013
• Support Mechanisms for Early, Medium and Longer-Term Use of TechnologiesAntonette Mendoza, Linda Stern, Jennie Carroll — 2010
• The strategic corporate training method to sustain organizational productivity in the clothing industry of Sri LankaRohana Kuruppu — 2009
• Computer self-efficacy in the information society: Design of learning strategies, mechanisms and skill areasPernilla Gripenberg — 2011
• Teaching practices, influences and outcomes in the adult ICT user classroom : more than an input/output approach?Amanda Topp — 2010
• Understanding Process Knowledge Change in Enterprise System Implementation: A Framework and Case StudyKelly J. Fadel, Mohan Tanniru, Suzanne Weisband — 2005
• A MODEL OF MANAGERIAL EFFECTIVENESS IN INFORMATION SECURITY: FROM GROUNDED THEORY TO EMPIRICAL TESTKenneth J. Knapp — 2005
• The Importance of Ongoing ERP Training and SupportCheryl Calvert, Peter B. Seddon — 2006
• Achieving End-User Training Effectiveness through Web-Based Training Systems: an Empirical StudySaurabh Gupta, Robert P. Bostrom — 2009

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