Transition Process and Performance in IT Outsourcing: Evidence from a Field Study and Laboratory Experiments
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Summary
This dissertation focuses on the operational execution challenges inherent in these relationships by examining the transition stage, which starts immediately after contract signing and involves the critical transfer of knowledge, experience and routines related to outsourced activities from client to vendor firm.
- Type
- article
- Published
- 2010-06-24
- Cited by
- 50
- References
- 393
- Access
- Open access
- OpenAlex
- https://openalex.org/W1500335745
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:106632934
Keywords
Outsourcing, Vendor, Process (computing), Process management, Field (mathematics)
References
- Operational Control of Internal Transport
- Global Sourcing of Business and IT Services
- Transition During Offshore Outsourcing: A Process Model
- Business Relationships and Networks: Managerial Challenge of Network Era
- Empirical Essays in Corporate Finance and Financial Reporting
- Changing Quality Controls: the effects of increasing product variety and shortening product life cycles
- Organizational Identity Expressiveness and Perception Management
- Analysing four types of IT sourcing decisions in the context of scale, client/supplier interdependency and risk mitigation
- Overcoming Knowledge-Transfer Barriers in Infrastructure Management Outsourcing: Lessons from a Case Study
- Organizing Knowledge in Internal Networks; A Multilevel Study
- Regulation, Governance and Adaptation: Governance transformations in the Dutch and French liberalizing electricity industries
- Twenty Practices for Offshore Sourcing
- How To Make Strategic Alliances Work
- Increasing Returns and Firm Performance: An Empirical Study
- Deal or No Deal? Decision Making under Risk in a Large-Stake TV Game Show and Related Experiments
- Engaging Environmental Turbulence : Organizational Determinants for Repetitive, Quick and Adequate Responses
- Rethinking risk in international financial markets
- Standards Battles for Complex Systems: Empirical Research on the Home Network
- The Network Society
- The Contract Scorecard: Successful Outsourcing by Design
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- Fourier and Laplace Transform Inversion with Applications in Finance
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- Measuring Meaningful Differences: Sensory Testing Based Decision Making in an Industrial Context; Applications of Signal Detection Theory and Thurstonian Modelling
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