Performance measurement system design

Keywords

Variety (cybernetics), Key (lock), Computer science, Process (computing), Process management

References

• How the Baldrige Award really works.D A Garvin — 1991
• Competing on the Eight Dimensions of QualityDavid A. Garvin — 1987
• The productivity paradoxWickham Skinner — 1986
• One Cost System Isn't EnoughRobert S. Kaplan — 1988
• Quality, productivity, and competitive positionW. Edwards Deming — 1982
• The machine that changed the world : based on the Massachusetts Institute of Technology 5-million dollar 5-year study on the future of the automobileJ. Womack, Daniel T. Jones, D. Roos — 1990
• Productivity management : planning, measurement and evaluation, control, and improvementD. Scott Sink — 1985
• The Goal: Beating the CompetitionEliyahu M. Goldratt, Jeff Cox, Dwight Jon Zimmerman — 1986
• Measures for Manufacturing ExcellenceRobert S. Kaplan — 1990
• Activity-Based Costing: A Review with Case StudiesJohn Innes, Falconer Mitchell — 1991
• Implementation of strategic planningBarry Shane, Peter Lorange, Steven Brandt — 1982
• Management accounting : evolution not revolutionAlnoor Bhimani — 1989
• Performance Measurement in Service BusinessesT. J. Brignall, Louise Fitzgerald, Robert J. Johnston — 1992
• The Productivity Prescription: The Manager's Guide to Improving Productivity and ProfitsDavid Bain — 1982
• Accounting and human behaviourAnthony G. Hopwood — 1976
• The Uneasy alliance: Managing the productivity-technology dilemmaKim B. Clark, Robert H. Hayes, Christopher Lorenz — 1985
• Evolution of cost accounting to 1925S. Paul Garner — 1954
• The Concept of Corporate StrategyTom Iverson, Kenneth R. Andrews — 1971
• Benchmarking: The Search for Industry Best Practices That Lead to Superior PerformanceR. Camp — 1989
• Managing as if Tomorrow MatteredDavid A. Garvin, Robert H. Hayes — 1982

Cited by

• Measuring RFId Benefits in Supply ChainsFederico Pigni, Erica Ugazio — 2009
• The role of heuristics in entrepreneurial decision - makingKevin Croft — 2013
• Improved performance by integrated corrugator and converter schedulingJ. Kars — 2014
• THE ROLES OF HUMAN RESOURCE MANAGEMENT IN CONSTRUCTION PROJECT SUCCESSWui Keat Chin — 2012
• A Balanced Scorecard Approach to Social CRM Performance MeasurementF.D. Kornek — 2012
• Innovation KPIs in the UAEMohammed Yousif Ebrahim — 2011
• Developing Key Performance Indicators (KPIs) for a Department Utilizing Environment Based Design (EBD) MethodologyMaomao Pan — 2013
• A Framework for Evaluating Supply Chain PerformanceTerrance Pohlen — 2003
• A role-based design performance measurement matrix for improving design performanceYuanyuan Yin, Shengfeng Qin, Ray Holland — 2011
• Performance of New Zealand’s secondary schools: A stakeholders’ perspectiveArshad Ashfaque Malik — 2011
• Performance measures of strategic university-industry collaborations in Malaysia: dyadic multicases approachAik Lee Chong — 2012
• Measuring the performance of service orientated IT managementFrancis Gacenga, Aileen Cater‐Steel, Mark Toleman — 2011
• Overcoming internal barriers to implement strategy effectivelyArturs Dutka — 2013
• Performance measurement and management in a collaborative networkSanna Pekkola — 2013
• System pomiaru dokonań organizacji - przedmiot i narzędzie poprawy efektywności. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics, 2012, Nr 261, s. 38-48Marta Chudykowska — 2012
• Investigation of a design performance measurement tool for improving collaborative design during a design processYuanyuan Yin — 2009
• A CRITICAL REVIEW OF PMS IN CONSTRUCTION: TOWARDS A RESEARCH AGENDAFei Deng, Hedley Smyth, Aaron M. Anvuur — 2012
• Competitive Internal Logistics Systems through AutomationAnna Granlund — 2011
• Kunnan talouden tasapaino monitulkintaisena ilmiönäLotta‐Maria Sinervo — 2011
• Organizational effectiveness of building project organisations and greenfields to developJ.S.J. Koolwijk, Ruben Vrijhoef, Clarine van Oel — 2014

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