Technostress: Technological Antecedents and Implications

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Summary

The research model proposes that certain technology characteristics--like usability, usefulness, complexity, and reliability, intrusiveness, and dynamism--are related to stressors (work overload, role ambiguity, invasion of privacy, work-home conflict, and job insecurity), whereas intrusive technology characteristics are found to be the dominant predictors of stressors.

Type
article
Published
2011-12-01
Cited by
2,028
References
146

Keywords

Technostress, Knowledge management, Business, Psychology, Engineering

References

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