Essays on operational productivity and customer satisfaction in offshore software projects

Keywords

Customer satisfaction, Outsourcing, Productivity, Offshore outsourcing, Context (archaeology)

References

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• Project management turnover: causes and effects on project performanceStephen K. Parker, Martin Skitmore — 2005

Cited by

• When Communication Quality is Trustworthy? Transactive Memory Systems and the Mediating Role of Trust in Software Development TeamsFangcheng Tang — 2015

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