The Effect of Perceived Ethical Performance of Shopping Websites on Consumer Trust
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Summary
The result shows that consumers will trust the website if they feel the site keeps a good EC ethical performance such as practicing the privacy policies and stating it explicitly, describing products or services in an appropriate way.
- Type
- article
- Published
- 2009-09-01
- Cited by
- 136
- References
- 42
- OpenAlex
- https://openalex.org/W73272602
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:67870268
Keywords
Business, Key (lock), Internet privacy, Ethical issues, Advertising
References
- Electronic Commerce 2010
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- Is There a Special E-Commerce Ethics?
- New Challenges to Old Problems: Building Trust In E‐marketing
- Factors of success for end-user computing
- RFID based ubiquitous commerce and consumer trust
- Ethics and information technology use: a factor analysis of attitudes to computer use
- ‘An Empirical Investigation of the Relationships among a Consumer’s Personal Values, Ethical Ideology and Ethical Beliefs’
- Identification and Analysis of Moderator Variables
- The myth of the ethical consumer – do ethics matter in purchase behaviour?
Cited by
- An Integrated Model for Customer Online Repurchase Intention
- Understanding the Security in Privacy-Security Concerns: A Theoretical and Empirical Examination
- The Effect of Website Design Dimensions on Initial Trust: A Synthesis of the Empirical Literature
- Online Shoppers' Perceptions of E-Retailers' Ethics, Cultural Orientation, and Loyalty: An Exploratory Study in Taiwan
- Market-Creating Effect of the Internet on Food Trade
- Perceived ethics of online retailers and consumer behavioral intentions: The mediating roles of trust and attitude
- The Effect of Website Performance and Online Retailer Status on Consumer Purchase Intention: A Mediator Role of Buyer Perception
- Internet Banking Adoption: Comparing Developed and Developing Countries
- Challenges in implementing ICT for international negotiation processes [Défis de la mise en oeuvre des TIC dans le processus de négociation international] [Retos en la implementación de las TIC para el proceso de negociación internacional]
- Advertisements on the Internet: Ethics, Involvement and Product Type
- Realising M-Payments: modelling consumers' willingness to M-pay using Smart Phones
- Is the influence of privacy and security on online trust the same for all type of consumers?
- Online banking adoption: an empirical analysis
- Consumers' perceptions of online ethics and its effects on satisfaction and loyalty
- Online Buying Behavior and Perceived Trustworthiness
- A study of the impact of social media on consumers
- Factors influencing Near Field Communication (NFC) adoption: An extended TAM approach
- Indian customers’ attitude towards trust and convenience dimensions of internet banking
- Drivers of e‐retailer peak sales period price behavior: an empirical analysis
- Antecedents of the adoption of the new mobile payment systems: The moderating effect of age
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