Two Views of Agency in Patient Advocates' Problem-Handling Work: Storytelling and Rule Use.
Explore this paper's citation graph
- Type
- dissertation
- Published
- 2008-01-01
- Cited by
- 2
- References
- 222
- Access
- Open access
- OpenAlex
- https://openalex.org/W58453628
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:150571717
Keywords
Storytelling, Agency (philosophy), Work (physics), Computer science, Sociology
References
- Re-presenting the knowledge worker: A poststructuralist analysis of the new employed professional
- Interest and Agency in Institutional Theory
- A Theory of Structure: Duality, Agency, and Transformation
- Bringing Society Back In : Symbols, Practices, and Institutional Contradictions
- Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences
- FROM SENSEMAKING IN ORGANIZATIONS
- Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict
- The Legalistic organization
- Humanizing Health Care: Task of the Patient Representative
- Strategies for Interpreting Qualitative Data
- Narrative Means to Therapeutic Ends
- Organizational Rules: A Framework for Understanding Organizational Action
- Tempered Radicals: How People Use Difference to Inspire Change at Work
- Holding Fast: The Struggle to Create Resilient Caregiving Organizations
- MANAGING ORGANIZATIONAL LEGITIMACY IN THE CALIFORNIA CATTLE INDUSTRY - THE CONSTRUCTION AND EFFECTIVENESS OF VERBAL ACCOUNTS
- Rules and meanings : the anthropology of everyday knowledge : selected readings
- Grounded Theory in Management Research
- Case Study Research: Design and Methods
- Recovering and Learning from Service Failure
- Hidden Conflict in Organizations: Uncovering Behind-the-Scenes Disputes
Cited by
Related papers
- Doing the Right Thing: Mental Health Nursing Support for Independent Advocacy
- Social work in restructuring hospitals: meeting the challenge.
- 'Patient satisfaction': knowledge for ruling hospital reform--an institutional ethnography.
- Influencing without Authority
- Unmasking health management : a critical text
- Managing the Challenges in Human Service Organizations: A Casebook
- A strategic approach for managing conflict in hospitals: responding to the Joint Commission leadership standard, Part 2.
- Historic Leadership: One Courageous School Nurse's Heroic Journey-Part 4.
- Speaking Up in Case Management, Part II: Implementing Speaking Up Behaviors