Down the aisle : the effects of technological change on retail workers skills

Keywords

Technological change, Business, Prerogative, Product (mathematics), Labour economics

References

• Emotion Management in the WorkplaceSharon C. Bolton — 2005
• The Nature of Work: An Introduction to Debates on the Labour ProcessPaul Thompson — 1983
• Flexibility, uncertainty and manpower managementJohn Atkinson — 1985
• Basket, bag, and trolley: A history of shopping in AustraliaBeverley Kingston — 1994
• Flexible working in food retailing : a comparison between France, Germany, the United Kingdom and JapanChristophe Baret, Steffen Lehndorff, Leigh Sparks — 2000
• The knowledge-creating company郁次郎 野中 — 2008
• Human Resource Management in Service WorkMarek Korczynski — 2001
• On the Materiality of Service WorkLynne Pettinger — 2006
• RESTRUCTURING RETAIL EMPLOYMENTLeigh Sparks — 1992
• Employment Characteristics of Superstore RetailingLeigh Sparks — 1983
• The managed heart: the commercialisation of human feeling – and its dangersSandra C. Hayes, Brian H. Kleiner — 2001
• ALIENATING AND LIBERATING EMOTIONS AT WORKMartin Tolich — 1993
• Differentiating goods and services retailing using form and possession utilitiesRobert D. Winsor, Jagdish N. Sheth, Chris Manolis — 2004
• Consumption and Identity at Work.Terri Gullickson — 1997
• Work, Production and Social RelationsJohn Urry — 1990
• Brand Culture and Branded Workers: Service Work and Aesthetic Labour in Fashion RetailLynne Pettinger — 2004
• The Bread-Making Machine: Tacit Knowledge and Two Types of ActionRodrigo Ribeiro, Harry Collins — 2007
• Spectres of Marx and Braverman in the Twilight of Postmodernist Labour Process ResearchTony Tinker — 2002
• The Importance of Store Operator on Superstore Employment LevelsJohn A. Dawson, Anne Findlay, Leigh Sparks — 1986
• Service Work in Consumer Capitalism: Customers, Control and ContradictionsMarek Korczynski, Karen A. Shire, Stephen J. Frenkel — 2000

Cited by

• Gender and Employment Structure Patterns in Australia’s Retail Workforce: An Intra-industry AnalysisJoshua Chang, Antonio Travaglione — 2012
• Following the retail chain: sandwiches, supermarkets and the potential for workplace learningAlan Felstead, A. Fuller, N. Jewson — 2011

Related papers

• Urban Labour Markets: The Causes and Consequence of ChangeIvan Turok — 1999
• Labour Market Deregulation— A Comparative Study of Retail Industry WorkplacesSuzanne Hammond — 1992
• (Re)considering New Agents: A Review of Labour Market Intermediaries within Labour Geography: (Re)considering New AgentsBryony Enright — 2013
• Job Control and Institutionalisation of Labour relations in the Workplace: A Study of Two Engineering Firms in EnglandJacques Bélanger — 1987
• Hospitality industry labour trendsRoy C. Wood — 1992