Online Health Consultations: Demand and Channel Management
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Summary
Findings show that no substitution between physical andOnline consultations has taken place so far, as citizens increasingly use both physical consultation, and online consultations, leading to increases in total costs, not reductions.
- Type
- article
- Published
- 2009-01-01
- Cited by
- 6
- References
- 26
- OpenAlex
- https://openalex.org/W40629579
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:29368735
Keywords
Health care, Digital health, Business, User satisfaction, Channel (broadcasting)
References
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- USER REACTIONS TO INFORMATION TECHNOLOGY : EVIDENCE FROM THE HEALTHCARE SECTOR
- A Framework for Delivering M-health Excellence
- Digital Commons @ University of South Florida Digital Commons @ University of South Florida
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- Adopting the IS 2009 Model Curriculum: Apanel Session to Address the Challenges for Program Implementation
- The Inter-Organizationa; System (IOS) Artifact: an Interpretaticce Discourse
- Social media in public health care: Impact domain propositions
- Does the Modality Used in Health Coaching Matter? A Systematic Review of Health Coaching Outcomes
- PPA_A_265958 1477..1492
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