Applications of DEA to measure the efficiency of software production at two large Canadian banks

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Summary

A new model of software production is introduced that considers more outputs than those previously cited in the literature and shows some of the misleading results that can be obtained when the simple, traditional, ratio definition of productivity is used for this purpose.

Type
article
Published
1997-10-01
Cited by
45
References
29

Keywords

Computer science, Production (economics), Software, Productivity, Data envelopment analysis

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