From ethnographic record to system design
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Summary
This paper explores the issues involved in moving from ethnographic explorations of work in context to a practical contribution to system design using the example of an interdisciplinary research project involving sociologists and computer scientists in the domain of air traffic control systems.
- Type
- article
- Published
- 1992-09-01
- Cited by
- 124
- References
- 34
- OpenAlex
- https://openalex.org/W16995082
- Semantic Scholar
- https://api.semanticscholar.org/CorpusID:3047898
Keywords
Ethnography, Computer science, Sociology, Anthropology
References
- Data collection in context
- Working for Profit: The Social Organisation of Calculation in an Entrepreneurial Firm
- A Prototyping Environment for Dynamic Data Visualisation
- The computer reaches out: the historical continuity of interface design
- Studies in Ethnomethodology
- The designer as user: building requirements for design tools from design practice
- The Automation of Air Traffic Control
- Ethnography : Principles in Practice
- CSCW: the convergence of two development contexts
- Doing Ethnography, Writing Ethnography: A Comment on Hammersley
- The Interpretation of Cultures
- What's Wrong with Ethnography? The Myth of Theoretical Description
- Information Systems and User Resistance: Theory and Practice
- Whose Side are we on
- Sociological Analysis and the "Variable"
- The phenomenology of the social world
- Evidence and Inference
- Evidence and Inference
- What's Wrong With Ethnography?
- Software engineering
Cited by
- Contextual Inquiry in HCI: Lessons from Aeronautics
- From user needs to system specifications: Multi-disciplinary thematic seminars as a collaborative design method for development of health information systems
- Requirements Engineering for Sociotechnical Systems
- The impact of scenarios and personas on requirement elicitation : an experimental study
- Participatory IT Design ‑ an exemplary case
- Social Interaction Design in Cultural Context: A Case Study of a Traditional Social Activity
- Patterns of Responsibility
- Observing and analyzing clinicians’ information and communication behaviour : an approach to requirements engineering for mobile health information systems.
- Intranet use as a leadership strategy
- Practice-centred e-health system design for cross-boundary clinical decision support
- Towards an understanding of human behaviour for design action
- Towards a knowledge management methodology for articulating the role of hidden knowledges
- Das Beobachten als sozialwissenschaftliche Methode - von den Grenzen der Beobachtbarkeit und ihrer methodischen Bearbeitung
- Accountable interaction. Exploring interactional features of technology in use
- From 5 meters to 50 centimetres : Interactional features of a tangible monitoring system for remote hemodialysis
- Location, Navigation and Coordination : Studies of Work Practice and Technology
- Visualizing representations of work
- Applying Interaction Design : A matter of working out guidelines in the design
- Computer mediated organizational memory for process control : moving CSCW research from an idea to a product
- The intentionally unseen : exploring the illicit drug use of non-treatment seeking drug users in Scotland
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