Personalized Marketing Messages in an Online Banking Context: Does Anybody Notice?

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Summary

A research project that studied via focus groups the perceptions of a Nordic bank’s customers towards various personalized marketing messages in their online bank, using the Elaboration Likelihood Model (ELM) of persuasion as a theoretical framework.

Type
article
Published
2008-01-01
Cited by
5
References
42
Access
Open access

Keywords

Notice, Context (archaeology), Business, Computer science, Internet privacy

References

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